Improving Enlighten Mobile experience for homeowners

Built-in NPS survey

We recently added the built-in NPS survey feature to understand the experience of our homeowners who installed an Enphase system. We use this information to improve our service quality and that of our partner installers.

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Improved in-app support

We have improved in-app support for our homeowners with FAQs and option to contact support via call or email.

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Custom period selection

We received suggestions from our homeowners to view their energy data for custom dates. So, we went ahead and included a custom period tab on energy page of our Enlighten mobile app.

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New MyEnlighten interface

We re-designed MyEnlighten view to have a consistent interface between Enlighten web and mobile for our homeowners.

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Envoy Wi-Fi configuration via app

To help our homeowners quickly get their Envoy S/IQ back online, we introduced a feature to configure Envoy Wi-Fi settings via Enlighten Mobile app.

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Currency equivalent widget

To help our homeowners understand the monetary equivalent of their energy components, we added currency equivalent widget on the energy screen.

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